Terms & Conditions

Last updated: 2 March 2026

These Terms & Conditions ("Terms") govern your access to and use of the DispenseCPD service ("Service") operated by DispenseCPD (ABN 31 139 837 360) ("we", "us", or "our") at dispensecpd.com.au. By creating an account you agree to be bound by these Terms.

1. Eligibility

The Service is intended for use by registered pharmacists and pharmacy students in Australia. By using the Service you confirm that you are at least 18 years of age and are using it for legitimate professional development record-keeping purposes.

2. Account Registration

You must create an account to use DispenseCPD. You agree to:

• Provide accurate and complete registration information.
• Keep your password confidential and not share your account with others.
• Notify us immediately of any unauthorised use of your account at support@dispensecpd.com.au.
• Verify your email address as required during registration.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscriptions and Billing

DispenseCPD offers a free tier with limited features and a paid annual subscription for full access.

• Free tier: limited to 3 CPD activities and 1 CPD plan per account.
• Paid subscription: Billed annually at the price displayed on the DispenseCPD pricing page at the time of purchase. Unlocks unlimited activity logging, PDF export, and multi-year records.
• Subscriptions are processed via Stripe. Payment details are handled securely by Stripe and are not stored by DispenseCPD.
• Subscriptions automatically renew unless cancelled before the renewal date.
• 30-day money-back guarantee: If you are not satisfied with your subscription, contact us at support@dispensecpd.com.au within 30 days of your initial purchase for a full refund. Refunds for subsequent renewal charges are provided at our discretion.
• Price changes: We reserve the right to adjust subscription pricing at any time. Where a price change affects your existing subscription, we will provide reasonable notice via email prior to your next renewal date. Your continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.
• Billing accuracy: You are responsible for ensuring your billing information is accurate and up to date. We are not responsible for missed or failed payments arising from incorrect or outdated payment details.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Enter false or misleading CPD records.
• Attempt to reverse-engineer, copy, or exploit the Service.
• Use the Service in any way that could damage, disable, or impair our systems.
• Share, sell, or transfer access to your account.

5. No Professional Advice

The Service is a record-keeping and organisational tool. Nothing on this platform constitutes professional regulatory, legal, or compliance advice. You remain solely responsible for ensuring your CPD activities meet the requirements set by the Pharmacy Board of Australia and AHPRA.

PDF reports generated by DispenseCPD are summaries of the information you have entered. They do not constitute official documentation or proof of compliance.

6. No Affiliation or Endorsement

DispenseCPD is an independent service and is not affiliated with, endorsed by, approved by, or in any way officially connected to the Pharmacy Board of Australia, AHPRA (Australian Health Practitioner Regulation Agency), or any other regulatory or professional body. References to regulatory standards, CPD groups, or competency frameworks within the Service are included for informational context only and do not imply any official relationship, partnership, or approval.

7. Regulatory Changes

CPD requirements, standards, and guidelines are determined by the Pharmacy Board of Australia and may change over time. While DispenseCPD endeavours to reflect current requirements within the Service, we do not guarantee that the Service is updated immediately following any regulatory change. We are not liable for any consequences arising from:

• Changes to CPD requirements, standards, or guidelines issued by the Pharmacy Board of Australia, AHPRA, or any other regulatory body.
• Any delay between a regulatory change occurring and the Service being updated to reflect that change.
• Your reliance on information within the Service that may no longer reflect current regulatory requirements at the time of use.

You are responsible for independently monitoring and verifying current CPD requirements directly with the Pharmacy Board of Australia or AHPRA.

8. Intellectual Property

All content, software, and design elements of the DispenseCPD Service are owned by or licensed to us and are protected by Australian intellectual property law. You may not reproduce or distribute any part of the Service without our express written permission.

Your CPD data remains your property. We do not claim ownership of the data you enter.

9. Limitation of Liability

To the fullest extent permitted by law, DispenseCPD shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Service, including but not limited to:

• Loss of CPD data due to technical failure or account deletion.
• Regulatory consequences arising from reliance on information generated by the Service.
• Service unavailability due to maintenance, outages, or third-party failures.

Our total liability to you for any claim shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded by agreement. To the extent such statutory guarantees apply, our liability is limited to re-supplying the services or paying the cost of having the services supplied again.

10. Service Availability

The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components. We make no representations or warranties of any kind, express or implied, regarding the suitability, reliability, availability, or accuracy of the Service for any purpose. Scheduled and unscheduled maintenance may result in periods of unavailability, and we will not be liable for any loss or inconvenience arising from such downtime.

11. Third-Party Services

DispenseCPD relies on third-party providers to deliver certain functionality, including:

• Stripe — payment processing. Your payment details are handled directly by Stripe and are not stored by us.
• Google Firebase — cloud data storage, authentication, and app infrastructure.
• Email service providers — transactional and support communications.

We are not responsible for the availability, security, performance, or terms of any third-party service. Disruptions to third-party services may affect the availability of DispenseCPD, and we will not be liable for any resulting loss or inconvenience. We encourage you to review the terms and privacy policies of any third-party providers whose services you interact with through the Service.

12. Indemnification

You agree to indemnify, defend, and hold harmless DispenseCPD and its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of, or inability to use, the Service.
• Your breach of these Terms.
• Any data or information you submit through the Service.
• Your violation of any applicable law or the rights of any third party.

13. Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government or regulatory authority, internet or telecommunications outages, cyberattacks or security incidents, power failures, or the acts or omissions of third-party service providers.

14. Data and Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms.

15. Data Backup

While DispenseCPD stores your CPD data securely, we strongly recommend you do not rely on the Service as your sole repository of CPD records. You are responsible for maintaining your own backup copies of your data. We recommend regularly exporting your CPD record to PDF and retaining a copy on your personal device. We are not liable for any loss of CPD records resulting from account deletion, technical failure, service discontinuation, or any other cause.

16. Communications

By creating an account, you consent to receiving essential service-related communications, including account verification emails, billing notifications, and important updates regarding the Service. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.

We may also send you non-essential communications such as product updates and CPD-related information. You may opt out of non-essential communications at any time by using the unsubscribe link in those emails or by contacting us at support@dispensecpd.com.au. All commercial electronic messages are sent in accordance with the Spam Act 2003 (Cth).

17. Termination

You may close your account at any time by contacting support@dispensecpd.com.au. We may suspend or terminate your access if you breach these Terms. On termination, your account will be deactivated but your CPD data will be retained in accordance with our Privacy Policy unless you request deletion.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes via email or an in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. General

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable. The remaining provisions will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and DispenseCPD regarding your use of the Service and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be made in writing.

Survival: Provisions of these Terms that by their nature should survive termination will do so, including but not limited to Intellectual Property (Section 8), Limitation of Liability (Section 9), Indemnification (Section 12), and Governing Law (Section 20).

20. Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

21. Contact

Questions about these Terms? Contact us at support@dispensecpd.com.au.